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 FAQ Smart Card Systems Card Transaction Stations

Card Transaction Stations

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What does the asterisk on the display mean?

The asterisk means an error has occurred with the Card Transaction Station and it needs to be serviced.

Can I set the Card Transaction Station to accept multiple bill transactions?

The current version of the Card Transaction Station firmware supports multi-bill transactions.

Why did the display on the Card Transaction Station go blank?

There is a fuse on the main board that may need to be changed. Verify the power is plugged in and the switch inside the box is on. The microprocessor may be seated incorrectly in its socket.

How do I get into the service routine?

The service routine requires a Service card (that is created in SMS) to be inserted into the card reader. When the keypad test is displayed, type in 1431.

What credit cards does the Card Transaction Station work with?

The Credit Card Transaction Station works with Visa, MasterCard, American Express, as well as most banks debit and ATM cards.

My receipt comes out blank.

The glossy side of the paper is the printable side. Reverse the paper and try again.

The dispenser keeps spitting out cards.

The microprocessor needs to be re-seated or replaced.

Can cards be re-used at a different location?

Greenwald Industries cards can be used at any of a customer's locations by placing them in that location's dispenser. When the cards are dispensed they will be set up for that location automatically.

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