General
My machine does not start. What could be wrong?
There can be many reasons why a machine may not start. Here are some of the most common reasons:
- Power not plugged in or turned on.
- Incorrect connections of the interface harness.
- The machine was programmed incorrectly using SMS2
What is a Smart Card?
There are many different types of Smart Cards. Currently Greenwald Industries uses Microprocessor controlled cards. In essence, the Smart Card is a miniature PC imbedded into a plastic credit card size application.
What are the applications of the products that you sell?
Currently the primary use of our product is the commercial laundry industry. Other applications include Access Control and parking solutions (with P.O.M).
What machines and models does Greenwald support?
Currently Greenwald Industries supports a wide variety of Speed Queen, Huebsch, American Dryer Corporation, Wascomat, Whirlpool, Maytag, Ipso and Dexter machines. For actual models, please click the link to see them.
What is a Retrofit machine?
A Retrofit washer or dryer is a machine that has an electronic control board and works with coin drops. Greenwald Industries has readers that replace the coin drop.
What is an electromechanical machine?
An electromechanical machine is a washer or dryer that is controlled by a mechanical timer assembly. In washers, our readers interface with the timer, and in dryers the timer is replaced by our reader.
What is your warranty period?
Greenwald Intellicard warranties its product for one year from the date of shipment.
What other products do you have?
Greenwald Industries also supports Access Control solutions, Card Transaction Stations.
Can I buy direct from Greenwald Industries?
If you are currently a Greenwald Industries customer you may purchase Smart Card products and if you are not a current customer please contact Greenwald Customer Service. They will have a sales representative in your area contact you
Do you offer on-site installations?
Currently Greenwald Industries does not provide on site installations however, all our products are designed to be plug and play. For additional assistance, contact Greenwald Industries' excellent technical support team.
Do you offer field service?
Greenwald Industries does not do field service but has a support system in place to get you up and running again in no time.
Smart Card Systems
